27 February 2014
UK Disability Minister Mike Penning announced today [Thursday] on BBC Radio 4’s PM programme that processing times for the Personal Independence Payment (PIP) special rules claims are now down to 10 days and will lower them to seven as well as plans to introduce a dedicated phone line for patients.
Responding to the announcement, Laura Thomas, Policy Manager at Macmillan Cancer Support, says:
'We are pleased the Government has listened to our concerns by announcing that waiting times will be reduced to seven days and introducing a dedicated phone line. This will mean hundreds of terminally ill cancer patients and their families will no longer face significant delays in receiving their benefits.
'The DWP must show real commitment by publishing these waiting times quarterly. Macmillan looks forward to continuing to work with the DWP to ensure the benefits system works for people affected by cancer.'
For further information, please contact:
Cora Bauer, Media and PR Officer, Macmillan Cancer Support
0207 091 2016 (out of hours 07801 307068)
Notes to Editors:
About Macmillan Cancer Support
When you have cancer, you don’t just worry about what will happen to your body, you worry about what will happen to your life. Whether it’s concerns about who you can talk to, planning for the extra costs or what to do about work, at Macmillan we understand how a cancer diagnosis can take over everything.
That’s why we’re here. We provide support that helps people take back control of their lives. But right now, we can’t reach everyone who needs us. We need your help to make sure that people affected by cancer get the support they need to face the toughest fight of their life. No one should face cancer alone, and with your support no one will.
To get involved, call 0300 1000 200 today. And please remember, we’re here for you too. If you’d like support, information or just to chat, call us free on 0808 808 00 00 (Monday to Friday, 9am–8pm) or visit macmillan.org.uk