Our vision for working together
The key responsibilities of being a Macmillan professional
Find out more about your key responsibilities as a Macmillan professional
Discover what Macmillan promises to all our health and social care professionals
Responsibilities relating to your core roleBack to top
Raising awareness of Macmillan
It is vital that people affected by cancer know they are receiving support from Macmillan professionals or services. By communicating this, you raise awareness of our work and demonstrate how we spend our donated income.
Also, if people know Macmillan has helped them, they’re far more likely to support us in the future and ask you for information on how to do this.
This is why we ask you to use Macmillan branded items as the easiest way of showing people that you're a Macmillan professional. Choose from our large selection of branded items and don't forget they're all free to Macmillan Professionals.
You can access all the above when you log in to the be.Macmillan website. You can also see our short video for a quick overview on how be.Macmillan supports Macmillan professionals.
For Macmillan to reach and support everyone living with cancer in the UK, it’s vital Macmillan professionals inform people about our direct services, including the Macmillan Support Line, website, mobile information and support services and information resources.
Find out more about our services for people affected by cancer
Helping people affected by cancer to give something back
Macmillan professionals provide direct support to people when they most need it. This can give your patients or clients strong reasons to want to give something back to Macmillan in return. As well as benefitting Macmillan, giving something back often helps people we’ve supported in many ways.
Your involvement in service improvements
Your annual report
Every year, we will ask you to provide a report on your service. We believe this is the best practice for service planning and development and will keep all key stakeholders up to date on how your service is evolving.
Visit Macmillan Information Resources to find out what your report should include and to download our annual report template. Your local Macmillan Development Manager can answer any questions about your annual report. They can also provide templates and written guidance, if you need it.
We undertake service reviews normally every few years for as long as your role or service uses the Macmillan name. This may be while Macmillan is funding your role or service, or after our funding ends.
There are different ways of conducting a service review, from an informal catch-up with your Macmillan Service Development Team, to formal reviews involving all stakeholders. The key areas a service review can help with are:
• service evaluation, planning and future developments
• the commissioning process
• promoting your service
• celebrating your successes and identifying good practice
• identifying support you need from Macmillan to develop your service.
Applying for or managing a Macmillan postBack to top
If you are applying for a Macmillan post, manage a Macmillan post or service, or are thinking of applying for adoption, the following documents may be useful:
- What is Macmillan Cancer Support? [PDF] - We’re here to support people with cancer right from the moment they’re diagnosed, through treatment and beyond. As well as funding healthcare professionals like you, we provide information so that people can make good decisions about their care and treatment. But we give so much more than medical information and support. This guide discusses all the different ways that we can help.
- Working Together - What can we expect from each other? [PDF] - We want you to feel valued and supported and have clear expectations both of the opportunities available to you as a Macmillan professional and what we expect from you. This guide clarifies what is expected and delivered as part of a Macmillan role.
- Guidance for Managers of a Macmillan Post or Service [PDF] - We’ll work with you and your organisation to ensure that the professionals in the Macmillan post or service are delivering the best care and support to people affected by cancer. This guide explains how this can best be achieved.
- Applying for a Macmillan Post [PDF] - Along with the opportunities and support we offer, there are also a number of basic and discretionary expectations and requirements of each Macmillan role. In this guide we describe the factors involved in applying for a Macmillan Post and what you can realistically expect.
- Macmillan Adoption of a Post or Service [PDF] - An adopted post or service receives exactly the same support as any other Macmillan post. In return Macmillan expects the same standards of the adopted post holder or service as we would of any other post we have previously funded. In this guide we explain the basic principles of our adoption process and how it affects you.