Supporting your service toolkit for information professionals [PDF]
A best practice guide for all Macmillan information and support centre managers working with volunteers.
Supporting your service toolkit for social care professionals [PDF]
A best practice guide for all Macmillan social care professionals who work with volunteers.
Promoting your service toolkit [PDF]
Contains practical ideas, tips and resources to help you promote your service.
Out of hours toolkit
A resource for professionals which brings together numerous good practice examples for particular facets of care for cancer and palliative care patients during the out-of-hours period.
Improving the quality of cancer care in primary care
For several years Macmillan Cancer Support has been instrumental in supporting the primary care community to develop initiatives and programmes which have a positive impact on the care of people affected by cancer – patients and their families and carers. This toolkit has been produced to maintain that support.
Patient experience top tips guide [PDF]
We recently developed a Top Tips Guide for patient experience to support professionals make service improvements in response to the National Cancer Survey.
Supporting Lesbian, Gay, Bisexual and Trans people with cancer [PDF]
While Lesbian, Gay, Bisexual and Trans (LGBT) people report many good experiences of care, there are some areas that still need attention. These case examples of practice are intended to support professionals to personalise care for LGBT people with cancer. The guidance aims to give practical advice where cancer professionals may feel unsure or embarrassed about what to say without fear of causing offence.
Providing Person-Centred Cancer Care in Wales Toolkit [PDF]
A resource for professionals in Wales to highlight how Macmillan can help Health Boards to achieve the actions within the Cancer Delivery Plan and improve the quality of care for people living with cancer.
Let's talk about it: Improving information and support for people affected by cancer [PDF]
This report contains ideas to improve information and support for people affected by cancer including better information, more local services and improved communication. We want people living with and beyond cancer to have better access to personalised information and support, variations in provision to be tackled, and shared decision-making to become a reality.