Friday 1st July 2016
Mac Voice, the magazine for Macmillan professionals: Summer 2016
Uzma Aslam and Kevin Hutchison outline the development of Scotland’s online health hub.
NHS inform is Scotland’s national online health information resource. Developed five years ago, it is currently undergoing a substantial rebuild to meet the growing demands of users in a digital age.
The website will continue to host a wealth of information related to those affected by cancer. It will also feature a range of health and wellbeing information to encourage healthy lifestyles and promote self-management. This will include information about physical activity, healthy eating, stopping smoking, mental wellbeing and financial advice. NHS 24 has worked closely with colleagues from NHS Health Scotland to ensure the information supports colleagues within health improvement teams across the new integrated Health and Social Care Partnerships.
One key benefit to users on the site will be the ability for them to use the Info For Me Personalisation Tool, which allows individuals to create their own leaflet or booklet of information and save, print or email. Funded by Macmillan, this is a new and exciting step in providing personalised health information and we are looking forward to its introduction. The new website is likely to be live by October 2016 and will continue to grow in the months to come.
National Service Directory
The redevelopment of NHS inform has provided the opportunity to ensure that as well as offering a range of population health information, we continue to support individuals to stay well within their local community.
To this end we are also creating a new Service Directory, which will combine and replace our current Support Service and Locations of Care directories to better meet the needs of users. The project is in partnership with Macmillan, NHS boards and a number of organisational stakeholders including The Alliance and Your Voice Inverclyde. It seeks to drive individuals to support services available within their community who can best meet their needs at that point in time. This includes offering technical solutions to support users through:
• a web chat feature
• ‘click to be contacted’ ability
• improved mapping and directional information to help users find services.
This new directory will contain the quality-assured services offered by each health and social care partnership to maximise local resources and signpost users. This includes linking users who are reading relevant content to the services which support that topic or condition. We are excited by this new development and are encouraged by the support from other NHS boards and partners.
Email Kevin or Uzma.