Our annual report and accounts

Being there for more people like Lara when they need us most.

In 2015, with your support, Macmillan reached 5.8 million people affected by cancer. For all the details you can download our annual report. If you would prefer to see the highlights of the different ways people have benefited from our services please read the information below. 

Our reach


Healthcare services

We fund and support a range of professionals to provide expert one-to-one care. We’re also dedicated to improving the ways that people are supported and the environments they’re treated in.

Some 2015 highlights:

  • We celebrated 40 years of Macmillan professionals. We now have almost 6,300 Macmillan healthcare professional posts – 11% more than in 2014.
  • From supporting 250 people in 1975, our nurses were able to help over 590,000 people in 2015.
  • We provided grants to over 900 Macmillan professionals and teams to support them in continuing professional development and enhance their skills and knowledge.


Information and support services

We provide a range of information and support services that people can access online, over the phone, in their communities and in hospitals.

Some 2015 highlights:

  • Over 62,000 people received expert advice from our Macmillan Support Line on 0808 808 00 00.
  • Over 780,000 people visited our Online Community to get and give support, information and help.
  • Almost 5.4 million people visited our website for support.


Financial help

We help people claim benefits and provide free financial guidance, as well as give one-off grants and campaign for a fairer deal.  We also work with other organisations to improve financial services and campaign for change.

Some 2015 highlights:

  • Our Welfare Rights team on the Macmillan Support Line provided free advice to help almost 21,000 people secure £50 million in benefits they were entitled to.
  • We helped over 68,000 people gain over £211 million in benefits through our local benefits advice services.
  • We worked with Nationwide Building Society to develop a first-of-its-kind Specialist Support Service to support customers affected by cancer.

A photograph of Chris, a Macmillan Welfare Rights Advisor, wearing a headset to talk to someone who has called the Macmillan Support Line

How we can help you

Make money one less worry

How we can help you

Make money one less worry


Practical and emotional support

Cancer affects everything, not just the health of the person diagnosed with the illness. That’s why we provide emotional and practical support to not only people living with cancer, but also their family members, friends, carers and even their work colleagues.

Some 2015 highlights:

  • 670 volunteers provided practical and emotional support to people affected by cancer nearly 8,300 times through our community-based volunteer-led services.
  • We launched our new Volunteering Village website, which brings together all of our volunteering roles in one place. Over the course of the year nearly 4,000 people applied for roles.
  • We provided grants to help set up self-help and support groups across the UK. So far, we have supported almost 1,000 groups in this way.

We're here for you

For information, support, or just a chat, we're here.

We're here for you

For information, support, or just a chat, we're here.


Lara's story

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How Macmillan helped Lara

Lara was 31 when she was diagnosed with breast cancer. As she was self employed and found treatment affected her ability to work, the grant and benefits advice she received from Macmillan was vital.

‘You don’t know what you are entitled to but the benefits adviser was so confident and knew exactly how to help. If that service wasn’t there, I don’t know what I would have done, and I definitely wouldn’t have got employment benefits.'

Lara also received a Macmillan grant which helped towards heating, clothing and bills.

Four in five cancer patients are worse off financially because of their diagnosis, with an average cost of £570 every month. It can be a huge burden at an extremely difficult time, which is why we step up to help people with money worries.