MQuISS® is Macmillan’s quality standard for Cancer Information and Support Services (CISS). It provides detailed guidance on developing, delivering and improving your information and support service and meeting the changing needs of people affected by cancer.
MQuISS® has 12 interlinked ‘quality areas’ looking at all aspects of a well-managed service:
Services often find they are meeting many of the standards already, but MQuISS® helps them to collate evidence for their achievements. You may be aware of improvements you would like to make. MQuISS® is full of ideas on how to do it, and there are sources of extra advice, guidance, templates, and details of training on our dedicated Learn Zone page.
MQuISS® is one of five Macmillan quality standards: MQEM (cancer environments), MVQS (volunteer management), VBS (values based standard), MAPS (Macmillan adopted prisons standard), and MQuISS®.
We are now working to integrate all Macmillan standards into a single Quality Framework, so that no service needs to complete more than one set of standards. Work towards MQuISS® will also count towards the Quality Framework when it is introduced.
You don’t need to face cancer alone. Find out more about our free support line, Macmillan nurses, information services and support groups near you.
Order or download free, reliable information that is easy to understand. Our booklets cover signs and symptoms, diagnosis, cancer types, treatments and living with cancer.
Learn Zone provides a variety of free learning resources, online courses and professional development tools from Macmillan Cancer Support.
More than one in three of us will get cancer. For most of us it will be the toughest fight we ever face. Now, more than ever, we need people like you to join our team and help us make sure no one faces cancer alone.
Read Imogen's blog about her experience as a Macmillan support line volunteer. She highlights the benefits of talking about cancer and looks at some of the different ways people can start talking.
If you've just joined up and aren't sure where to start, this is the group for you. Tell us a bit about what brings you here, and don't be afraid to ask questions. Someone will be on hand to welcome you and point you in the right direction
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We make every effort to ensure that the information we provide is accurate and up-to-date but it should not be relied upon as a substitute for specialist professional advice tailored to your situation. So far as is permitted by law, Macmillan does not accept liability in relation to the use of any information contained in this publication or third party information or websites included or referred to in it.