Cancer support every step of the way
From help with money worries and advice about work, to someone who’ll listen if you just want to talk, we’ll be there. No one should face cancer alone. Call us free from landlines on 0808 808 00 00 (Monday to Friday, 9am–8pm). See information below about calling us from a mobile.
Macmillan Support Line Christmas opening hours
Tuesday 23 December: open 9am to 5pm
Wednesday 24 December: closed
Thursday 25 December: closed
Friday 26 December: closed
Monday 29 December: open 9am to 8pm
Tuesday 30 December: open 9am to 8pm
Wednesday 31 December: open 9am to 5pm
Thursday 1 January: closed
Friday 2 January: open 9am to 8pm.
Out of hours help
Our online community is always open and full of people ready to listen and offer support.
Join today at community.macmillan.org.uk/.
Join today at m.macmillan.org.uk/community.
Talk to one of our Macmillan Connected Buddies
If you or somebody you know is affected by cancer Macmillan Connected helps you find someone who can relate to what you are going through; because they’ve been there too. You can then chat on Skype, through instant messaging or by email, for free and in confidence.
Visit macmillanconnected.org.uk for more details.
Other support lines
If you need to talk to someone when our phone service is closed, you could contact any of these 24-hour services:
By joining a cancer support group in your area you can spend time with people who share or understand your experiences.
A cancer experience can trigger a range of emotions such as shock, anger and for some people, depression. We can help you manage these feelings.
Fundraising support line
If you're looking for fundraising ideas, tips and support, information on ways to donate, or to find out about the latest events near you on, get in touch with our Fundraising Support team.
Call on 0300 1000 200 or email us at firstname.lastname@example.org
How we can help
Getting the information you need at the time you need it can make you feel a little bit more empowered, a little less anxious and a little less alone.
Kim, cancer information nurse specialist
Finding it hard to talk about cancer?
Many people find it hard to talk to their loved ones about cancer, or to talk about it at all. But a chat with one of our experts can help you find the words you need. Sometimes, talking to someone outside your family and group of friends can really help.
You can also find support in your area with a local cancer support group.
Missing your life before cancer?
We know cancer changes everything. But you don’t need to face it alone. Our experts can help you through cancer and the side effects of treatment. And in our online community, you’ll meet people who are finding ways to get through the tough times together.
Watch Kim's video and find out how she can help.
Looking for answers?
When you have a hospital appointment or visit your GP, you may not take in everything they tell you, or know which questions to ask. Our nurse specialists are here to answer your questions when you get home.
You can also pop into one of our local information and support centres, visit our cancer information section or order free booklets and publications.
Worried about money?
Money can be a real worry when you or a loved one is diagnosed with cancer. Our experts can find out which benefits you may be entitled to, help you complete forms, apply for grants and put you in touch with one of our local benefits services. We also have an online financial guidance tool.
Prefer to write it down?
If you'd rather have your questions answered in writing, send an email to one of our cancer support specialists instead.
Are you deaf or hard of hearing?
You can use our textphone service on 0808 808 0121, or the Text Relay system.
Calling our Support Line from a mobile
Calls to Macmillan's Support Line on 0808 808 00 00 are free on the following networks:
EE, 02, Vodafone, T Mobile, Three, Orange, Virgin Mobile (from most of its accounts).
Some other mobile networks also offer free calls to numbers with the 0808 80xx prefix, however these are not guaranteed and users are recommended to check with their provider.
Helplines Partnership operates the Special Freephone Tariff scheme with the agreement of Ofcom. Please note that calls to these numbers are not free when made from outside the UK.
Calling from overseas?
If you're calling from outside of the UK you can contact us on 020 7091 2230. We are unable to advise on healthcare systems overseas.
The Macmillan Support Line is funded through the generous donations of our supporters. In 2011, we received more than 130,000 calls. If you'd like to help us continue to provide this vital service - you can. Find out more.