14 October 2011
Responding to Ofgem’s proposals to simplify the energy tariff system, Laura Keely, Campaigns Manager at Macmillan Cancer Support, said:
‘Feeling too scared to put the heating on because of money worries is an unacceptable reality for cancer patients. Cancer patients often have high energy bills as they feel the cold more and spend long periods of time at home during treatment and recovery. Recent hikes in energy prices has put even more strain on patients’ finances forcing them to cut back on essentials or get into debt in order to pay their bills. Research shows that feeling cold can also strongly affect patients’ physical and mental wellbeing and impact the speed of their recovery.
‘We welcome Ofgem’s proposals to simplify the confusing tariff system. It’s vital energy companies provide clear information about their tariffs and are transparent about what they offer so vulnerable customers such as cancer patients can get the best and most appropriate deal.
‘We would like to work with energy companies to ensure cancer patients living in fuel poverty are benefitting from their schemes and that everything is being done to help them out of fuel poverty.’
For further information, please contact:
Rebecca Openshaw – Media & PR Officer
020 7840 4699 (out of hours 07801 307068)
About Macmillan Cancer Support
Macmillan Cancer Support improves the lives of people affected by cancer, providing practical, medical, emotional and financial support. Working alongside people affected by cancer, Macmillan works to improve cancer care. One in three of us will get cancer. Two million of us are living with it. If you are affected by cancer Macmillan can help.
Call the Macmillan Support Line on 0808 808 00 00, Monday to Friday, 9am to 8pm. Calls are free, including from mobiles or visit www.macmillan.org.uk.