26 March 2013
The Government today released its response to the recommendations by Sir Robert Francis. These are outlined in his report into the scandal at Mid-Staffordshire NHS Foundation Trust. Ciarán Devane, Chief Executive of Macmillan Cancer Support, says:
“The Government’s response to the Francis Inquiry is a very good first step. It is about time that patient dignity and experience is put at the very heart of the NHS. A deeply shocking situation like that at Mid-Staffordshire NHS Foundation Trusts must never happen again.
“But the focus should not just be on nurses. Leadership and culture also need to change. Nurses should have the space and time to talk to patients and to reflect on the way they are giving care. Even during long shifts when tiredness hits, they must still able to deliver excellent care with dignity.
“Patient feedback needs to be sought consistently, regularly and nationally. For example, the National Cancer Patient Experience Survey identifies the hospitals and teams with problems. It is crucial that the survey continues, is carried out every year and is expanded beyond cancer.”
For further information, please contact:
Sarah Ross, Media & PR Manager
0207 840 4722 (out of hours 07801 307068)
About Macmillan Cancer Support
More than one in three of us will get cancer. For most of us it will be the toughest fight we ever face. And the feelings of isolation and loneliness that so many people experience make it even harder.
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