22 September 2011
Leading cancer charity Macmillan Cancer Support has awarded 50 cancer care centres the new Macmillan Quality Environment Mark (MQEM) in the last 18 months - six of which were awarded the top score .
The MQEM is a detailed framework for assessing whether cancer care environments meet the standards required by people living with cancer. They are reviewed by a series of key performance indicators including:
Design and use of space
The cancer patients’ journey through the cancer environment
Service experience such as cleanliness, health meals and temperature
The cancer patients’ voice - listening and meeting the needs of cancer patients
MQEM was developed as part of Macmillan’s broader response to the Department of Health’s ‘Cancer Reform Strategy’ (2007) and to reflect the views and concerns of 400 people with cancer in the UK. This is the first assessment tool ever of its kind in the UK.
Val Noble, MQEM Advisor for Macmillan Cancer Support, says:
'We are delighted to have awarded 50 cancer care centres this quality mark. Each of them has created a high quality environment to treat and support people affected by cancer.
'We hope that every public, voluntary and private health and social care provider will aspire to attain this award as evidence of their commitment to people with cancer. Any public healthcare provider who fails to be awarded the mark, however, will be able to access our wealth of expertise or funding to improve them.
'With more than one in three of us likely to get cancer it is vital that cancer patients are able to access the best services possible.'
To find out how your cancer care environment can apply visit www.macmillan.org.uk/mark
For further information, please contact:
Julie Wills, Assistant Media & PR Officer
020 7840 4933
Notes to Editors:
The Macmillan Quality Environment Mark was launched in February 2010.
 Six cancer care environments were awarded the top score:
Belfast City Hospital (Macmillan Cancer Information & Support Centre)
Middlesex University Hospital (The Mulberry Centre)
Royal Victoria Hospital (Roxburgh House)
Spire Hospital Leeds (Day Oncology Unit)
The Bracken Trust (Cancer Support Centre, including a Macmillan Information & Support Centre)
Wythenshawe Hospital (Macmillan Cancer Information & Support Centre)
About Macmillan Cancer Support:
About Macmillan Cancer Support: Macmillan Cancer Support improves the lives of people affected by cancer, providing practical, medical, emotional and financial support. Working alongside people affected by cancer, Macmillan works to improve cancer care. More than one in three of us get cancer. Two million of us are living with it. If you are affected by cancer Macmillan can help.
Every day more people face the toughest fight of their lives. For cancer support every step of the way, or to find out how you can support our work, call us free on 0808 808 00 00.