Your role as a Macmillan professional

Raising awareness of Macmillan

It is vital that people affected by cancer know they are receiving support from Macmillan professionals or services. By communicating this, you raise awareness of our work and demonstrate how we spend our donated income|. Also, if people know Macmillan  as helped them, they’re far more likely to support us in the future and ask you for information on how to do this.

This is why we ask you to use Macmillan branded items as the easiest way of showing people that you're part of Macmillan. Choose from our large selection of branded items and don't forget they're all free to Macmillan Professionals.

• Make your own Macmillan-branded materials. This will help people to identify you as a Macmillan professional.
• Use Macmillan directional signage to help people find your service easily. (
• Wear your Macmillan badge and Macmillan-branded lanyard, or use Macmillan in the job title you state on your work ID badge.
• Create and use your Macmillan business cards.

You can access all the above when you log in to the be.Macmillan website|. You can also see our short video| for a quick overview on  how be.Macmillan supports Macmillan professionals.

 

Helping people affected by cancer to give something back

Unlike many other charities, Macmillan professionals provide direct support to people when they most need it. This can give your patients or clients strong reasons to want to give something back to Macmillan in return.
As well as benefiting Macmillan, giving something back often helps people we’ve supported in many ways.

 

Improving Macmillan's services

Your annual report

Every year, we will ask you to provide a report on your service. We believe this is the best practice for service planning and development and will keep all key stakeholders up to date on how your service is evolving.

Visit  Macmillan Information Resources| to find out what your report should include and to download our annual report template. Your local Macmillan Development Manager| can answer any questions about your annual report. They can also provide templates and written guidance, if you need it.

 

Service reviews

We undertake service reviews periodically – normally every few years – for as long as  your role or service uses the Macmillan name. This may be while Macmillan is funding your role or service, or after our funding ends.

There are different ways of conducting a service review, from an informal catch-up with your Macmillan service team, to formal reviews involving all stakeholders. The key areas a service review can help with are:

• service evaluation, planning and future developments
• the commissioning process
• promoting your service
• celebrating your successes and identifying good practice
• identifying support you need from Macmillan to develop your service.