Your role as a Macmillan professional
As a Macmillan professional there are certain key responsibilities including delivering quality care, keeping yourself and your service up to date, raising awareness of Macmillan and signpost to Macmillan services. However there are many discretionary efforts that you can undertake to enhance your experience of being a Macmillan professional.
Find more information about your key responsibilities as a Macmillan professional.
Discover what Macmillan promises to all of our health and social care professionals.
Raising awareness of Macmillan
It is vital that people affected by cancer know they are receiving support from Macmillan professionals or services. By communicating this, you raise awareness of our work and demonstrate how we spend our donated income. Also, if people know Macmillan as helped them, they’re far more likely to support us in the future and ask you for information on how to do this.
This is why we ask you to use Macmillan branded items as the easiest way of showing people that you're part of Macmillan. Choose from our large selection of branded items and don't forget they're all free to Macmillan Professionals.
You can access all the above when you log in to the be.Macmillan website. You can also see our short video for a quick overview on how be.Macmillan supports Macmillan professionals.
For Macmillan to reach and support everyone living with cancer in the UK, it’s vital Macmillan professionals inform people about our direct services, including the Macmillan Support Line, website, mobile information and support services and information resources.
Find out more about our services for people affected by cancer
Helping people affected by cancer to give something back
Unlike many other charities, Macmillan professionals provide direct support to people when they most need it. This can give your patients or clients strong reasons to want to give something back to Macmillan in return.
As well as benefiting Macmillan, giving something back often helps people we’ve supported in many ways.
Improving Macmillan's services
Your annual report
Every year, we will ask you to provide a report on your service. We believe this is the best practice for service planning and development and will keep all key stakeholders up to date on how your service is evolving.
Visit Macmillan Information Resources to find out what your report should include and to download our annual report template. Your local Macmillan Development Manager can answer any questions about your annual report. They can also provide templates and written guidance, if you need it.
We undertake service reviews periodically – normally every few years – for as long as your role or service uses the Macmillan name. This may be while Macmillan is funding your role or service, or after our funding ends.
There are different ways of conducting a service review, from an informal catch-up with your Macmillan service team, to formal reviews involving all stakeholders. The key areas a service review can help with are:
• service evaluation, planning and future developments
• the commissioning process
• promoting your service
• celebrating your successes and identifying good practice
• identifying support you need from Macmillan to develop your service.