Thursday 20th June 2013
Amber Dunlop (Senior Library Assistant, training - left photograph) and Alison Stemp (Macmillan Cancer Information and Support Facilitator- right photograph) explain how Macmillan information and support staff are working to streamline the delivery of information to patients.
Patients at The County Hospital in Herefordshire are benefiting from a national online tool to improve the delivery of information to people affected by cancer. The web-based Information Prescription Service (IPS) contains complete cancer patient information pathways, allowing information to be precisely tailored for individual patients.
The clinical library service team at The County Hospital saw in the IPS an opportunity to promote the use of a highly efficient system for streamlining the delivery of information directly to patients.
Speed and ease
Since December 2011, Amber Dunlop, Senior Library Assistant (Training), has been a member of the steering group promoting awareness and supporting training on IPS implementation at The County Hospital. She has worked with Lynne Kitson, Macmillan Patient Information Manager, 3 Counties Cancer Network, and Alison Stemp, Macmillan Cancer Information and Support Facilitator and Trust Lead for IPS implementation at Wye Valley NHS Trust.
Amber received IPS training from Lynne, which allowed her to see how training is delivered by someone more familiar with the system. Amber is now one of several IPS trainers in the trust available to deliver training to hospital staff. The original aim was to target as many members of the cancer team as possible, as quickly as possible. The intent now is to broaden the target to all relevant Wye Valley NHS Trust staff.
There are three levels of training:
- Level 1: Awareness. For all healthcare staff involved in the provision of information to patients.
- Level 2: Prescriber. For staff who assess and deliver cancer patient information needs. May include generating or prescribing information using the IPS. Staff at this level will have an active NHS Choices IPS account.
- Level 3: Regular prescriber/trainer. Anyone regularly involved in providing information for patients and carers. Amber has been involved in training members of the cancer team to level 2.
Everyone has reacted very positively. Amber and Alison set up a display to promote the IPS along with a selection of information materials outside the Postgraduate Medical Centre lecture theatre at the hospital. A more permanent information display has been put up on the hospital’s Research and Development board. The library team also hopes to contact GPs in the near future about training opportunities.
The origins of IPS
Between 2007 and March 2013, the National Cancer Action Team (NCAT) drove forward the implementation of cancer patient information pathways and information prescriptions for patients and carers. NCAT worked with various organisations, principally Macmillan and Cancer Research UK, to develop IPS.
Email Amber Dunlop Senior Library Assistant, Training, The County Hospital, Wye Valley NHS Trust.
Email Alison Stemp, Macmillan Cancer Information and Support Facilitator, The Macmillan Renton Unit, The County Hospital.
Access the IPS and training options or visit the Learn Zone to access the e-learning module.