Team Excellence Award
The Team Excellence Award is awarded to teams who have made a significant contribution to their service or produced an exemplary piece of work.
In this category, the focus is on high-performing teams. We look for those who’ve developed their roles, relationships and processes to create high-quality and efficient service delivery for the benefit of people affected by cancer.
The team should demonstrate how they have exceeded the requirements of their roles, and how this has improved outcomes for people affected by cancer. A team can be any group of people who work together to provide a service and must include at least one Macmillan professional. The team could be multidisciplinary or all work in the same discipline, and must include a mixed skill set.
The team should:
Have a team leader and at least three other team members
Demonstrate how they work together effectively
Work effectively across teams and boundaries
Demonstrate team development that optimises the team’s impact and effectiveness.
Abertawe Bro Morgannwg University Health Board
If you have any questions about this team's work please email Macmillan development manager Kim Morris.
Lynda Jackson Macmillan Centre
East and North Hertfordshire NHS Trust
If you have any questions about this team's work please email Senior Macmillan development manager Gwyneth Tyler.
Nottingham Macmillan Lung Cancer CARE Service
Team leader: Andrew Wilcock.
Nottingham University Hospitals NHS Trust
The team's key achievements include:
- developing a pro-active, multidisciplinary, co-ordinated approach, based on a holistic needs assessment undertaken soon after diagnosis, ensuring that people with lung cancer had timely access to rehabilitation therapies
- provided about 3,200 face-to-face episodes of care and 2,800 telephone reviews, with 80% of new and 12% of follow-up assessments taking place in the patient’s home
- evaluated specific contributions of individual members of the team, for example, dietetic data (poster presentation at NCRI conference 2011, submitted for publication) and occupational therapy data (formed the basis of an MSc)
- provided teaching and training to a wide range of disciplines locally, regionally, nationally and internationally
- won Oncology Team of the Year in Pfizer 'Excellence in Oncology award' 2011; the judges stated that 'Andrew Wilcock’s team have created a well thought-out, innovative assessment structure that has resulted in patients benefitting from care based on their holistic needs. It could and should be considered as a standard of care.'
Read the Nottingham Macmillan Lung Cancer CARE Service's full case study [PDF]
End of Life Care Service Model
Team leader: Annamarie Challinor.
Cheshire Hospice Education.
The Central and Eastern Cheshire End of Life Care Service Model (EOLSM), is a dynamic collaborative approach integrating clinical, educational and service user expertise to lead and facilitate best practice in end of life care (EOLC).
The EOLCSM, working in conjunction with Cheshire Hospices Education (CHE), has played a key role in the delivery of quality end of life care services to the local population regardless of the care setting in which the person finds themselves. Through close engagement and collaboration with clinical champions and with key stakeholders the EOLSM team work tirelessly to ensure priorities are aligned to local health and social care needs assessments and to regional & national policy and agendas.
Read the End of LIfe Care Service Model's full case study [PDF]
The Brighton and Sussex University Hospitals Trust Macmillan team
Team leader: Mhairi Donald.
Brighton and Sussex University Hospitals Trust.
The Macmillan team at the Brighton & Sussex University Hospitals comprises 30 individuals who consistently work to high standards demonstrating an effective and integrated approach to cancer care.
Key achievements include:
Development of the holistic assessment, including distress thermometer, undertaken by a group of three team members who then have enabled the other team members to make use of this.
Training provided by one team member to all to ensure that everyone undertakes psychological assessments at level two.
Head and neck professionals produced the ‘Yakity Yak’ DVD on communication with people affected by cancer and staff, which is available on Learnzone, You Tube and used to educate in customer services.
A new women’s recovery group, a survivors cookery class, and a dynamic fashion show held for female patients with poor body image are examples of collaboration between several team members.
Read the Brighton and Sussex University Hospitals Trust Macmillan team's full case study [PDF]
Complex Cancer and Palliative Care Allied Health Professionals
Team leader: Julie Atherton.
Bridgewater Community Healthcare NHS Trust.
Macmillan Complex Cancer and Specialist Palliative Care Allied Health Professionals (AHP) team.
The team constitutes physiotherapists (PT), occupational therapists (OT), speech and language therapist (SLT), dietitian (DT) and assistants.
Read the Complex Cancer and Palliative Care Allied Health Professionals' full case study [PDF]
User involvement group (commended)
Team leader: Alison Faulkner-Butcher.
South Tees Hospitals NHS Trust.
The team have embraced the concept of user involvement in improving the work of the community specialist palliative care team and local palliative care services.
A partnership group was established in 2009 and includes service users. The group supports the team by identifying what is important to patients about the service and areas where improvements can be made. The group have made tangible service improvements which have had a significant impact on local patient care.
Read the User Involvement Group's full case study [PDF]