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We have over 170 information and support services across the UK. Many are based on hospital sites, but we also have services in libraries, hospices and other community settings.
Our Macmillan information and support professionals come from a variety of different professional backgrounds. Most of them run local information and support services, but some are appointed to run specific projects, which may be local or national.
We have been very involved in the development of information prescriptions| in England, and are currently working on a similar approach to tailored information for people affected by cancer in Scotland.
Macmillan information and support professionals provide support to people affected by cancer or run projects to improve the information or support that is available.
They demonstrate skills in assessing information needs, identifying appropriate evidence-based information sources and communicating effectively with people affected by cancer and with colleagues.
1. Development and improvement of their services in line with the quality standards outlined in the Macmillan Quality in Information and Support Services| (MQuISS) quality standards.
2. Effective project management, ensuring that the projects meet the needs of people affected by cancer
3. Ensuring that people affected by cancer have access to all of the services and sources of support they need by signposting and/or referring to other teams and services when required.
4. Maintaining an in depth knowledge of all of the services offered by Macmillan including the Macmillan Support Line|, grants team|, mobile information and support services|, website and online community|, and facilitating access to other services when appropriate.
5. Maintaining an in depth knowledge of the services and sources of support available in the local area, and building high quality relationships across health and social care.
Search for resources for people affected by cancer in our directory|, or find printable Macmillan resources on be.Macmillan|. Alternatively, you can search our online information pages |aimed at people affected by cancer.
We also have a mobile information centre to provide support for harder to reach communities. If you have any time to help aboard the centre when it's in your town, please contact the team in your area|.
piloting national information and support projects
taking part in fundraising activities, such as the World’s Biggest Coffee Morning
telling people about services and support available from Macmillan
taking part in events to share learning.
If you have any questions about Macmillan we would love to hear from you| .
You can also follow us| on Facebook, Twitter, Flickr or YouTube.
© Macmillan Cancer Support 2013
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