Support from regional teams
Your dedicated service development, external affairs and volunteering advisers are on hand to answer your questions. They're based all around the country so they can bring local knowledge and personalisation to your service.
Service development team
The Service Development team is your point of contact with Macmillan.
They identify, develop and implement new Macmillan posts and services in your region and offer advice on health and social care. Some may also act as representatives on cancer network boards and other advisory groups.
They develop and support self-help and support groups, as well as Macmillan’s network of Cancer Voices. Each team also has a GP adviser who supports and advises other GP's and Macmillan professionals, including members of the Service Development team.
If you have any questions about your role please contact a member of the administration team in the first instance. They are available during office hours and can direct your query appropriately.
Learning and development team
This team can help you identify and meet your learning and development needs. They support new and established professionals, helping them to do the best possible job and provide the best possible services.
They also offer information and advice about specific Macmillan training and resources and develop courses for people affected by cancer and volunteers.
To find out more and see some examples of courses offered to Macmillan professionals, visit Learn Zone or contact your local Learning and development team.
If you need to promote your service to colleagues, the media or people affected by cancer, the External Affairs team can help.
This team raises awareness of who Macmillan is, what we do and how people can support us. They can advise you on how to promote and explain your service to your colleagues, people affected by cancer and the public.
They can also offer you advice on developing links with local media, marketing your service and producing communications for different audiences, including colleagues where you work and elsewhere. Contact your local Service Development team for information.
Whether you are looking to recruit volunteers for the first time or have been working with them for a long time, your regional Macmillan Volunteering Adviser can provide you with expert information and advice.
For more volunteering information, see the FAQs on involving volunteers.
Fundraising support centre
The Fundraising Support Centre provides support for all local fundraising activities. If you have a fundraising enquiry, please contact the team on 0300 1000 200, or email firstname.lastname@example.org. You could also direct any patients or clients to the Fundraising Support Centre if they wish to fundraise for Macmillan, or send them to the local fundraising pages on our website.
Your Macmillan Development Manager can provide you with contact details for all of the roles mentioned above or you could contact the Macmillan team in your area for help and support.